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Exam overview

SAP C_OCM_2503 Exam Dumps

Vendor

SAP

Exam Code

 C_OCM_2503

Actual Exam Duration

 180 Minutes

TOTAL QUESTIONS

80

Exam Name

 SAP Certified Associate - Organizational Change Management

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Exam practice

Exam Q&A

Select an option, then click Show Answer.

Q1:

The stakeholder analysis in a cloud project reveals that some individual stakeholders belong to the ”supporters” category. Which strategies should you use? Note: There are 2 correct answers to this question.

A: Ask them to exert pressure on the skeptics in their area of responsibility

B: Involve them in project activities to facilitate design decisions

C: Assign them project roles to increase their influence on the success of the project

D: Use their positive attitude to influence others in their area of responsibility

Correct Answer: C, D

Q2:

An SAP cloud project is supported by an external change management advisor and an internal change manager in a delivery role. How would you assign the responsibilities? Note: There are 3 correct answers to this question.

A: The internal change manager ensures that an ongoing change management know-how transfer is established.

B: BThe external change manager develops the overall plans and concepts for change management in the project.

C: The internal change manager executes change management tasks, such as change communication activities.

D: The external change manager takes over the holistic responsibility for the change management support of the project.

E: The external change manager provides the change management approach and delivers ''best practice'' tools and templates.

Correct Answer: A, C, E

Q3:

What are the core elements of SAP’s integrated enablement approach? Note: There are 2 correct answers to this question.

A: Enablement execution, covering enablement project management, content development, and delivery

B: Enablement advisory, covering the enablement best practices, coaching, and evaluation

C: Enablement infrastructure, covering the enablement administration, systems, and support

D: Enablement planning, covering the enablement strategy, and the learning needs analysis for the project team and users

Correct Answer: A, D

Q4:

How would you carry out a high-level change impact analysis?

A: Set up a survey within the project team

B: Analyze the differences between as-is and to-be processes

C: Conduct interviews and workshops with key project stakeholders

D: Define and assess key change impact metrics

Correct Answer: C

Q5:

What are typical topics covered by a change story for a cloud implementation? Note: There are 3 correct answers to this question.

A: Benefits and investments

B: Non-targets

C: Key facts and figures

D: Risks and issues

B: Training and enablement offerings

Correct Answer: A, C, E

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