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Exam overview

Salesforce Loyalty Management Accredited Professional (AP-212) Exam Dumps

Vendor

Salesforce

Exam Code

(AP-212)

Actual Exam Duration

 75 Minutes

TOTAL QUESTIONS

104

Exam Name

 Salesforce Loyalty Management Accredited Professional Exam

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Exam practice

Exam Q&A

Select an option, then click Show Answer.

Q1:

A company’s Marketing Team needs to set up a promotion and use Promotion Market Segments where members of a specific age range and with expressed preferences will benefit from this promotion. What is the recommended solution for the team to set up the Promotion Market Segments?

A: Custom coded solution

B: Salesforce Marketing Cloud

C: Salesforce Reports and Dashboards

D: Salesforce Customer Data Platform

Correct Answer: D

Q2:

Ursa Major Solar has recently rolled out its Loyalty Program. The customer support agents need access to Loyalty Program Member’s information. The System Administrator at Ursa Major Solar has placed the Loyalty Members Profile Cards on the Lightning Record Page, and all access is granted; however, it is still not visible on the page. What setting is missing and preventing the visibility of the pages?

A: Setup the Member Summary Embedded Dashboard

B: Setup the Member Preferences Embedded Dashboard

C: Setup the Loyalty Program as Primary

D: Setup the Member NPS Dashboard

Correct Answer: C

Q3:

A company is designing a new Loyalty Program to reward its members based on purchases and short-term and long-term engagement with the program. Which two types of currency does Salesforce Loyalty Management offer out-of-the-box that can be configured to accomplish the company’s Loyalty Program objectives?

A: Fixed Model and Activity Model

B: Non-Qualifying Points and Qualifying Points

C: Non-Qualifying Points and Activity Points

D: Fixed Model and Qualifying Points

Correct Answer: B

Q4:

A hotel group has finished setting up its Loyalty program and now wants to provide its Loyalty members with live updates about their program membership. They are looking for a solution that lets members view their membership details whenever they want to, and expect that this can be implemented without a need for complex customization. Using the available product features of Loyalty Management. Which three tasks should an Administrator implement to meet the Hotel group’s requirements?

A: Associate the site with the new Hotel Group Loyalty Program using API integration endpoints

B: Associate the site with the new Hotel Group Loyalty Program

C: Connect the website to the hotel's payment gateway

D: Create a site using the Experience Cloud site template called the Loyalty Member Portal

E: Add Loyalty lightning components to the site that show members their Loyalty program details, points balance, recent transactions, and currently assigned tiers.

Correct Answer: B, D, E

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